Salesforce
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The Salesforce Marketing Cloud (SFMC) has recently received much attention as organizations and corporations discover the incredible benefits it can provide. However, many employees need to learn about Salesforce’s cloud or platform and how to utilize it. Let me discuss how the Salesforce Marketing Cloud may benefit your company. This post will lead you through […]
While Solutioning, should we consider the scalability of the Salesforce Application? Should we even think about scalable solutions with Salesforce? These are very important questions from Salesforce architects. This post will answer these questions and we will see how to build scalable solutions with Salesforce. What Is Application Scalability? Scalability is the ability of an […]
As soon as a case satisfies the conditions listed in the rule record, an escalation rule immediately escalates the case. Case escalation criteria and escalation actions, which specify what occurs when a case escalates, can be defined in rules entries. Create email templates if you want to send notification emails during case escalation and queues […]
As businesses, we all want to build products and services of Salesforce that make a difference to people’s lives. But we often get so caught up in the product itself – the look, the feel, the features, the technology – that we forget about the customer or the people for whom we’re actually designing that […]
Salesforce Enterprise Territory Management gives salespeople access to clients based on zip code, industry, revenue, or a custom parameter. It improves the original Territory Management functionality and provides territory models, territory types, and territory model states as part of the Salesforce platform. Multiple territorial structures and tactics may be constructed and tested using these components […]