Salesforce is a leading customer relationship management platform that offers you a variety of cloud based solutions tailored to your unique business requirements. Every cloud is designed to address specific functions industries or operational areas providing tools to improve efficiency, customer engagement and data management. In this guide you can check out types of salesforce […]
Salesforce data cloud is a revolutionary tool that makes it very easy for your business to unify, analyze and utilize data from different sources. Whether you want to optimize your customer relationship management strategy or improve decision making, implementing Salesforce data cloud is a game changer for you. In this guide you can learn everything […]
Salesforce has completely been a leader in customer relationship management. It offers a unique set of solutions to streamline our business operations, foster customer engagement and drive revenue. In the past few years Salesforce has greatly expanded its capabilities by integrating artificial intelligence and Salesforce data cloud creating transformative opportunities for your business. In this […]
As soon as a case satisfies the conditions listed in the rule record, an escalation rule immediately escalates the case. Case escalation criteria and escalation actions, which specify what occurs when a case escalates, can be defined in rules entries. Create email templates if you want to send notification emails during case escalation and queues […]
We may have realized that, with or without the pandemic, our work habits have shifted to work from home or, in certain cases, hybrid work forms. Whatever the circumstance, there is a strong trend toward remote working systems. This is where Slack comes in to help people work more efficiently. Salesforce is another programme that […]
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