As soon as a case satisfies the conditions listed in the rule record, an escalation rule immediately escalates the case. Case escalation criteria and escalation actions, which specify what occurs when a case escalates, can be defined in rules entries. Create email templates if you want to send notification emails during case escalation and queues… Continue reading Stepwise Guide To Create Escalation Rules in Salesforce
Tag: Salesforce Integration
Step-By-Step Guide – Slack To Salesforce Integration
We may have realized that, with or without the pandemic, our work habits have shifted to work from home or, in certain cases, hybrid work forms. Whatever the circumstance, there is a strong trend toward remote working systems. This is where Slack comes in to help people work more efficiently. Salesforce is another programme that… Continue reading Step-By-Step Guide – Slack To Salesforce Integration
Detailed Guide of Next Generation Of Tableau Cloud Introduced Via Salesforce
Salesforce announced Tableau Cloud at the annual Tableau Conference, the quickest and easiest method for clients to gain the full benefit of Tableau at a business scale. The new service is the next generation of Tableau Online. It contains innovations to enable anybody to find insights and confidently make data-driven choices by delivering intelligent, powerful,… Continue reading Detailed Guide of Next Generation Of Tableau Cloud Introduced Via Salesforce
What is Multi-Factor Authentication In Salesforce?
If you also think, like most business owners, your organization’s data is probably the most useful asset, and keeping it secure is essential. With remote work becoming the norm these days, opportunities for hackers and ransomware are increasing at a rapid rate. Here, Multi-Factor authentication adds an extra protection layer against common threats such as… Continue reading What is Multi-Factor Authentication In Salesforce?